Frequently Asked Questions (FAQ)

Aawee.com – Frequently Asked Questions (FAQ)

 

Here you will find answers to the most common questions regarding our international store.

 

Ordering & Shipping

 

Q: Can I order products internationally? A: Yes, you can order directly through this online store (aawee.com). However, please note that we do not ship licensed or restricted products outside of Finland.

We CANNOT ship the following restricted items:

  • Firearms

  • Weapon parts requiring a license (such as barrels, bolts, and receivers)

  • Live ammunition (cartridges)

  • Explosive reloading components: Primers and Gunpowder

We CAN ship:

  • Reloading cases (brass) and bullets (projectiles)

  • Optical sights and mounting accessories

  • Holsters, belts, and tactical gear

  • Outdoor clothing and accessories

Q: How much does shipping cost? Is there free shipping? A: Shipping costs are calculated based on the destination and the weight/volume of the package. You will see the exact shipping cost at the checkout before payment. Please note: Currently, we do not offer free shipping on international orders.

Q: Where is my order? A: We operate from multiple physical stores. Sometimes, an order may contain items located in different warehouses, which implies that we first combine them into one shipment.

  • Generally, items are dispatched within 24 hours of the order being processed.

  • In some cases, there may be a delay of 2–3 days if products are being transferred between stores.

  • You can track your order status by logging into your Aawee account.

 

Payment Methods

 

Q: What payment methods do you accept? A: Currently, we accept Credit and Debit cards (Visa, Mastercard, etc.). We are actively working on adding more payment options in the near future.

 

Technical Issues

 

Q: My order was not successful or the page got stuck. What should I do? A: If you experience technical issues during checkout, please try the following steps:

  • Refresh the page: Press F5 on your keyboard or click the reload button on your browser.

  • Try a different browser: Sometimes specific browser extensions can interfere with payment gateways.

  • Check your card details: Ensure your card allows international online payments.

  • Verify the URL: Make sure you are on our official site: www.aawee.com.

If the problem persists, please contact our customer service.